Refund policy
Last updated 30 October 2026
Try before you buy
Every product has a live demo you can click through, on desktop and phone, before paying. What you see there is what you download. Because the files are yours to keep the moment you download them, we can't take a product back if you simply change your mind.
When we refund
Write to us within 7 days of buying and we'll refund you in full if:
- The product doesn't work as shown in its live demo, and we can't fix it for you within a few days.
- You couldn't download it, or the files are broken, and we can't sort it out.
- You were charged twice for the same product, or bought it again by mistake.
How to ask
Email hi@reacthive.dev from the address you bought with, with your order or invoice number and a line on what went wrong. We reply within two working days, usually sooner. Often it's a setup issue we can fix together.
How refunds are paid
Payments are handled by Polar, so refunds go back through Polar to the card or account you paid with. Your bank may take 5 to 10 working days to show it. When a purchase is refunded, its download and licence are cancelled.
Your rights
Nothing here takes away rights you have under the consumer law where you live. See also our terms.